APQC Process Classification Framework: Unterschied zwischen den Versionen
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APQC's Process Classification FrameworkSM (PCF) is a taxonomy of cross-functional business processes intended to allow objective comparison of organizational performance within and among organizations. | |||
Das "Framework for Process Improvement" definiert 12 Prozesse auf oberster Ebene: | |||
#Develop Vision and Strategy | |||
#Design and Develop Products and Services | |||
#Market and Sell Products and Services | |||
#Deliver Products and Services | |||
#Manage Customer Service | |||
#Develop and Manage Human Capital | |||
#Manage Information Technology and Knowledge | |||
#Manage Financial Resources | |||
#Acquire, Construct, and Manage Property | |||
#Manage Environmental Health and Safety | |||
#Manage External Relationships | |||
#Manage Improvement and Change | |||
==Organisationen== | |||
*[[American Productivity and Quality Center]] | |||
==Weblinks== | ==Weblinks== | ||
*[http://www.apqc.org/portal/apqc/ksn/PCF_Complete_May_5_2004.pdf?paf_gear_id=contentgearhome&paf_dm=full&pageselect=contentitem&docid=115313 APQC Process Classification Framework] | *[http://www.apqc.org/portal/apqc/ksn/PCF_Complete_May_5_2004.pdf?paf_gear_id=contentgearhome&paf_dm=full&pageselect=contentitem&docid=115313 APQC Process Classification Framework] | ||
[[Kategorie:Modell]] |
Aktuelle Version vom 17. November 2017, 14:16 Uhr
APQC's Process Classification FrameworkSM (PCF) is a taxonomy of cross-functional business processes intended to allow objective comparison of organizational performance within and among organizations.
Das "Framework for Process Improvement" definiert 12 Prozesse auf oberster Ebene:
- Develop Vision and Strategy
- Design and Develop Products and Services
- Market and Sell Products and Services
- Deliver Products and Services
- Manage Customer Service
- Develop and Manage Human Capital
- Manage Information Technology and Knowledge
- Manage Financial Resources
- Acquire, Construct, and Manage Property
- Manage Environmental Health and Safety
- Manage External Relationships
- Manage Improvement and Change