Mastering Organizational Knowledge Flow

Why do so many organizations struggle with making use of existing knowledge? Why is knowledge sharing - an idea that makes so much sens - so hard to implement? And why is it not embedded into the everyday practice of every organization if it is so strategic? With proven ideas for making knowledge sharing a success - as well as insights for why it might not have worked before - Mastering Organizational Flow: Knowledge Sharing Work draws from author and knowledge-management expert Frank Leistner's experiences, lessons learned, examples, and stories, illustrating what works - and what doesn't work - within the organizational knowledge flow.

Holistic, comprehensive, and grounded in practice, this guide focuses specifically on the human side of making knowledge sharing work, with discussions on:

• Pragmatic tips and tricks on initiatives that really work and produce extensive value
• How you can influence the organizational knowledge flow
• What to consider before starting an initiative
• The roles you will or should play during your initiative
• Initiative support, culture, and trust - a recipe for knowledge flow success
• How you can use marketing to start - and sustain - an initiative
• Solutions for avoiding obstacles to knowledge flow
• New ways to look at technology and its role within the knowledge flow

Capters:

• The Human Touch
• Getting Started
• Roles
• Basic Requirements for Successful Knowledge Flow Management
• Driving for Success
• Barriers
• The Technology Trap
• Measure and Analyze
• Knowledge Flow Management: The Next Generation
• Final Thoughts