Balanced Scorecard

1. REDIRECT Vorlage:Wikipedia-artikel

Experten

• Robert S. Kaplan
• David P. Norton

Literatur

• Andreas Preißner: Balanced Scorecard anwenden. Hanser Wirtschaft, 2003, ISBN 3446222588
• Robert S. Kaplan, David P. Norton: The Balanced Scorecard - Translating Strategy into Action. Havard Business School Press, 1996, ISBN 0875846513

Weblinks

• http://www.bscol.com
• http://www.balancedscorecard.org
• A Balanced Scorecard for City and County Services
• Improving Public Sector Results with a Balanced Scorecard: Nine Steps to Success
• Return on Knowledge